Policy Resource

Illinois MIECHV Team Continuous Quality Improvement Approach

Jul 9, 2017

The Illinois Department of Human Services (IDHS) administers the Illinois Maternal Infant and Early Childhood Home Visiting (MIECHV) program in 6 communities, through 25 organizations providing home visiting services with 700+ families.

As part of the MIECHV program’s Continuous Quality Improvement plan (CQI), the University of Illinois Center for Prevention Research and Development (CPRD) conducts the program’s evaluation. In order to improve the MIECHV program’s quality, the CPRD developed the Home Visiting Improvement Model (iHVIM). The CQI team views CQI as a process that occurs in parallel on all levels and with all staff, such that each person is part of the CQI team.

The iHVIM plan put forth by the CQI team strategizes around improving three priority issues:

  1. Improving capacity in terms of human resources (through technology transfer and training);
  2. Improving evidence-based practice (through research and evaluation) and data-based decision making; and
  3. Improving access and guidance for public policies and decision making.

In order to make progress on these priority issues, the CPRD and the Illinois MIECHV team offer support working in data systems and analyzing data to understand change. This project includes universalizing access to both data and reports for the purpose of tracking change and identifying problem areas. CPRD also provides support in applying evidence-based practice through technical assistance at the site level. Lastly, CPRD developed a communication system available to sites and home visitors across the state that puts them in direct communication with state decision-makers. When issues arise that surpass site-level capacity, a path of action for policy change at the state or national level is available.

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