Professional Resource

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Humble Credibility: The Role of the Facilitator to Engage Powerful Interactions Within a Community of Practice

May 31, 2022

Raquel Munarriz Diaz and Tiffany Taylor-Jones, University of Florida Lastinger Center

Abstract

A community of practice (CoP) is a vehicle for bringing in participants who share a common interest to learn from and grow with each other. In order to have a transformative learning experience, the CoP needs to be facilitated by a humble, credible facilitator. This article examines the role and benefits of a humble, credible facilitator and how these characteristics are necessary for engaging powerful interactions.

“How you are is as important as what you do” is a ZERO TO THREE guiding principle that helps explain the imperative role of a community of practice (CoP) facilitator. A CoP is a vehicle for bringing in participants to learn from and grow with each other. It has four major considerations: content, process, structure, and conditions. Through engaging in CoPs, participants grow in community and learn skills they can take to their respective work contexts. Beyond the CoP, the role of the facilitator is key (CoP is the what; the role of the facilitator is the how). To have a transformative learning experience, the CoP needs to be facilitated by a humble, credible facilitator. The facilitator needs to be aware of the content, yet also be open to provide the participants the space and tools to learn from each other. Combining CoPs with a humble, credible facilitator will lead to learning experiences where there is equity of voice, increased engagement, and professional growth.

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